Hi Dapper Surfaces LLC,
In this short-n-sweet video, you'll learn the level of your Google My Business game faster than you could smooth a driveway with a power screed. 

We're as easy to work with as 6in slump. Schedule a call at a time when you're not pouring. 

Transcription:

Hey!

This is Eric with Steady Calls.

I wanted to shoot this quick video to make sure that you're maximizing your opportunity on Google My Business.

First, we're going to take a look at how your GMB shows up in a normal Google search.

Then, we'll see how that search result can change, depending on where you are around town.

Then, we'll see how the top competition is showing up around Rochester.

To get started, I've gone to Google and put in "Concrete Services Near Me Rochester Minnesota." I need this specific locational tag just because I'm actually in Iowa, so Google that triggers Google to give a location specific search. If there are any ads, they're going to be above the map in this location here and these ads get about 5 to 15% of the traffic coming to this page.

The next section is called a map pack, this gets 60 to 70% of the traffic. And then, below the map pack, there's these organic search results, these get whatever's left about 20 to 30% of that traffic. And when I talk about web traffic, I'm really talking just like foot traffic. It kind of boils down to getting your phone number in front of the people who are looking for concrete services.

You can imagine people who are walking past your sign and or seeing a truck out on a job site. If they're looking for concrete work to be done, they're going to pick up the phone and give you a call. So, with that in mind, you can kind of tell why these businesses get the most attention from Google 60 to 70%?

Because people are going to Google. Well, Google really makes it easy by putting that phone number out there. So that anyone scrolling past can pick up the phone and call. If you're scrolling on a mobile device often, this will be a button that you can just push and link up your cell phone directly to these companies.

These are the Google My Business Listings, GMB number 1, 2, and 3. If you do wanna find GMB number 4, you can hit this "View All" button and expand the in full list 4 through about 10, and then on to that second page, and third page. But a lot of people don't just because Google makes it, so easy to give these top three a call.

This is a concept called being above the fold. Just like people who read a lot of letters, scan the envelope, and read the text that's available to them before they decide whether or not to open that envelope and unfold the entire letter.

These people who are going to Google to find phone numbers are going to read the top phone numbers that they can see before they decide if they are going to actually expand this unfold the full list and give these guys a call. So this idea of being an above the fold, Google My Business, or below the fold.

Google live business can really have an impact on the amount of calls you get just because you're hidden. People can't see this phone number until they take action. A lot of people will just grab these top numbers and then move on with the rest of their day. That's a normal Google search.

Next, we'll take a look at how these GMB's show up around town. This is what's called a Heat Map, not sure if you've seen one of these before. I actually got to meet the gentleman who's been developing this over the last two years. This past fall which is pretty neat. What this does is it's a tool that gathers the same data that we were just taking a look at lists of GMB's.

Or, you can think of it as a list of phone numbers and it overlays that list across the grid. To explain this, I'm going to zoom in and here. We can see that this is a specific location around Rochester. We've got Mayo Clinic here, Costco. The way to think about this Heat Map is that there is someone who lives in this geographical location and that someone is connected to the internet and is on Google, doing a Google search.

Let's say for "Concrete Services Near Me," just like what we took a look at. And Google's going to give that person who lives in this location a list of phone numbers. And on that list, this Google My Business Leitzen Concrete is number one on that list. On the other hand, if we go directly North maybe at Walmart.

If we were at Walmart, we could do that exact same search and what this Heat Map says is that Google is going to give you a different list of phone numbers. This is because just like I have to trigger the local Rochester list of businesses by putting that in the search. Google is picking up on where you are locationally and is giving you a different list of phone numbers that is more relevant to what you're searching for.

A lot of people don't realize that this list can change even across a couple miles, and so, it can be a little misleading. If you are on top of every single business in the area, and then you zoom out a couple miles and you see that you're not really even above the fold in the vast majority of this greater service area.

Just being able to see this Heat Map can give you a great sense of where your business is at. Next, I want to show you your specific Heat Map. Hey, Dapper Surfaces LLC! This is your Heat Map when it comes to concrete near Rochester. This is your top-ranked location here. Number 8 that means that there are 7 GMB's ahead of you when it comes to that Google search "Concrete Services Near Me."

And remember, that's specifically tied to this Parkway Hills and Quarry Hill Park location around town. Moving on beyond this eight, we kind of have a couple double digits in this orange color before it really gets to be a little dreary with all of this red. These 20, 19, that kind of indicates that we're on page two, which is the hardest place to get that phone number seen by these people who are passing by.

If we think of that analogy of foot traffic, it's a little bit like being a couple streets away and like in an alleyway out back. Maybe, someone is going to be walking through there but that's not the place you want to be posting your sign and putting out your telephone number. You want to be on this kind of one street over or ideally on main street where there's the majority flow of traffic.

So that's moving these reds into yellows into oranges into yellows into greens is kind of the goal of working with a Heat Map like this. So, this is a snapshot of your Heat Map. And remember, this is tied to that specific Google search "Concrete Services Near Me." So, if you are more interested in specialized keywords like concrete finishing or refinishing, those are more up your alley.

When it comes to those keywords, that people search to get to your specific concrete service. That can change these rankings. But for now, this gives you a great idea of how you stack up with the most common least searched concrete service request. Next, I want to take a look at some of the top competition in the same location.

So, we can kind of see where and how they were able to operate here. You can just tell by the colors that there's a lot more green going on. And if we look at the specific numbers, this 3 to 4 jump we've got a lot of these people who are or these lists that where Bill McCann's Concrete is just underneath that fold.

And once we can push these 4's into 3's, we can see a big boost in the number of calls that we get just because we aren't depending on people clicking, people stop, people stopping. They're scrolling to move on to that second page. So here, he's doing a great job and you can imagine that being able to have that phone number out in the open, it's just like being on main street with your sign.

Everybody is going to be paying attention when it comes to concrete. So, this is an example of a really successful Google My Business that's really bringing in all the calls that we need to send out bids and really expand the number. The volume of jobs that we get which ultimately is necessary to grow that business, and support your family, support your employees.

So, it'd be great to be able to turn a lot of these yellows into greens and these double-digits into single-digits and just move up the rankings. So, we can maximize that opportunity on Google. Now, you're probably wondering at this point where Steady Calls my company fits in. At Steady Calls, we remind Google of who the concrete kings are in a specific location by servicing your Google My Business Listing.

You can think of Google as a forgetful spouse that needs consistent reminders before taking action. I know I'm not the biggest fan of various social events. I need regular reminders whether that's a sticky note at the office or a text throughout the day just to keep it on the top of my mind so that I'll RSVP. Google is the same way.

At Steady Calls, we go into these specific locations on the web and post the equivalent of sticky notes for Google to find with its data crawling robots when it that it uses when it assembles these lists. We just remind Google of who is important when it comes to concrete in this specific location.

And that's how we can kind of move these sixes into fours into threes and increase the amount of green on these Heat Maps. I really appreciate the time you took in watching this video. Please take a look at the Heat Map that's linked below.

If you don't happen to see your business here, you can search for it in this search box. You can also schedule a call with me or someone else from my team by clicking that link that is beside that Heat Map. Thanks so much for listening! This is Eric with Steady Calls.