Hi Schiffelbein Concrete Construction Inc - Topeka KS,
In this short-n-sweet video, you'll learn the level of your Google My Business game faster than you could smooth a driveway with a power screed. 

We're as easy to work with as 6in slump. Schedule a call at a time when you're not pouring. 

Transcription:

Schiffelbein Concrete Construction Inc - Topeka KS

This is Eric from Steady Calls.

I wanted to shoot this quick video to make sure that you're maximizing your opportunity on Google My Business.

First, we're going to take a look at how a business shows up in a normal Google search.

Then, we'll see how that business search result change, depending on where you are around town.

And finally, we'll see how the top competition is showing up around Topeka.

To start, I've gone to Google and typed in "Concrete Services Near Me Topeka, Kansas." If you see any ads, they'll show up above this map area. These get 5 to 15% of the traffic of people going to this page for concrete services. This map pack area gets about 60 to 70% of that traffic, and then these organic search results get about 20 to 30% or whatever's left.

And when I talk about web traffic, just like foot traffic. You can think of it as getting eyes on your phone number as people who walk past your shop or a truck out on a job who are looking for. If they're looking for concrete services, they're going to pick up the phone and call and that's what we want the map pack area.

If we take a look at these businesses, specifically, you can see why they do so well. Because Google is really making it easy for people to pick up the phone and call the phone number is right upfront. There's also other information like how often they're open and reviews, as well. So that allows people to easily pick one of these top three, and roll into a phone call, and then move on with their day.

So that's why they get that 60 to 70%. These are the Google My Business Listing. This is GMB number 1, 2, and 3. If you do wanna see number 4, you have to hit this "View all" button and there's number 4, 5, and so on. A lot of people don't get this far just because the effort it takes to hit that button can make it harder for people, you know?

If you're intending to get four phone numbers and three are right there, you might just grab those and move on. And this illustrates a concept called being above the fold. So, there's a limited amount of text that people read before they open the envelope and read the full letter. And that idea of a folded letter is what I'm talking about.

When I'm talking about being above the fold. In this case, this "View all" button it refers to the fold because it's hiding the majority of the information. So, the people who are above the fold get read, and therefore, get more phone calls because they're not hidden. They're open to anyone who's scrolling past and that means they collect the majority of the phone calls that are going to this full list of GMB's.

So that's how these Google Businesses, Google My Business Listing show up in a normal Google search. Next, I want to take a look at a Heat Map. Now, this is a special tool that pulls that same data that we were just taking a look at, but it overlays it on a locational grid. You can see here, we've got Topeka and the surrounding area and what this Heat Map is saying is.

Well, I will zoom in and kind of explain what's going on here. We've got a specific area around Topeka and you can imagine that there are residences and businesses that are in this grid point and people who are in this grid. If they go to Google and do an internet search are going to get a list of phone number.

A list of GMB's that we were just taking a look at. And on that list, whoever is the GMB listed up here in this case, Conroy Contractors. What this Heat Map is saying is that Conroy Contractors is number 2 on that list for this specific area. If we move over one grid point, this is a different location, and if someone's instead of, yeah!

This could be a residence on, maybe Southwest Uriah and this person is going to Google. They could be doing the exact same Google search "Concrete Services Near Me" and they're going to get a different list of GMB's. Because Google is making this very, very hyper-local to this grid point.

Once you know that this list can change even over just a couple miles, you can see this full picture one more time. And especially, given the percentages, we talked about earlier and that concept of being above the fold. You can see that some of these locations are just automatically going to get more phone calls from Google than others.

You can imagine the difference between that being up in the map pack with a 2 and being below the fold where your phone number is hidden to the vast majority of people at number 7. So that's how a Heat Map works. Next, I'd like to get into your specific Heat Map. 
Schiffelbein Concrete Construction, this is your Heat Map for the Topeka Kansas area.

First, I want to take a look at where you're really doing well on the East side. Here, we've got a lot of 1, 2's, and 3's and this is really that top-level of where we want to get to for the entire map because your phone number is getting shown by Google to everyone who's passing and you're able to maximize the amount of phone calls that you get.

Which, of course, means you can send out more bids, get more jobs, and ultimately close more business, grow your business, and support your family. So that would be your top-level. We want to kind of push all these spots into this nice green. The next level would be about 4 through 9. These single-digit yellows, this would be your below the full GMB's and it's a big drop-off in phone calls just because your phone number is hidden.

A lot of people don't choose to expand that list because it takes extra effort and they just want to grab a phone number and get on with their day. So, we really of these numbers. You might be, you know the difference between a 9 and a 7, a 7 and a 4 is not all that much when it comes to getting more phone calls and that's why I'm talking in terms of levels.

We've got a lot of level 1, level 2, and then level 3 would be these double-digits where you're really far down on the list. So, you're just losing that ability to get that phone call because you're kind of stuck on even a second page when it comes to a Google My Business List. So that's the three levels that are going on lots of great stuff on the East side in order to expand over into the West a little more.

I'd really start by taking a look at these 4's because they're the easiest to move up into level 1. They're right on the edge and if you think about the boost in calls, that's going to be the biggest bang for our buck is moving up from a 4 to a 3 rather than, you know? If we took this 6 to a 4, we'd still be seeing about the same amount of calls.

We really want to get that jump into that top-level zone. Next, I want to show you a top competitor's Heat Map. So, we can see where we can take this the possibilities that are out there. This guy's got a lot of this top-level. So, you can imagine how your business would change if you were able to double the amount of these areas, where you're really in that top tier GMB getting the lion's share of those phone calls.

At this point, you're probably wondering where Steady Calls my company fits in. At Steady Calls, we service your Google My Business Listing to remind Google who the concrete kings are in a specific location. You can think of Google as a forgetful spouse that needs consistent reminders to keep what's important on the top of their mind. I'm not the biggest fan of various social events.

I need constant reminders, whether it's a sticky note at the office or a text throughout the day. Just to make sure that I'm actually taking action whether and RSVP or just being prepared and Google is the same way. At Steady Calls, we post the equivalent of sticky notes in these different locations.

So that when Google's doing its data crawl over the internet and reading all of this data, they are reminded of who is important when it comes to concrete in this specific location. And that's how we can kind of move these single digits up into that map pack area. And, of course, move these double-digits into single-digits all throughout the area and just grow that influence.

I really appreciate the time you took watching this video. If you want to check out the Heat Map, it is linked below. If you don't see your business listed here, you can find it in the scroll box. You can also schedule a call with myself or someone else from my team if you're interested in more information. I appreciate the time! This is Eric with Steady Calls!